If you have a modem in addition to the router (or any other networking devices), you need to configure port forwarding also on it, on port 5720, then point it to the router's IP. There needs to be an open pipe to the world from your PC via port 5720, like this:
WORLD <---> MODEM <---> ROUTER <---> PC. Sometimes only internet provider can change the modem settings.
You may try using Google credentials to skip this.
Otherwise, check the firewall and antivirus configuratons, to make sure they are not blocking.
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